TaxSlayer's Privacy Notice for California Residents

Last updated on March 2, 2023

YOUR CALIFORNIA RIGHTS 

This Privacy Notice for California Residents (“Privacy Notice”) is provided by TaxSlayer LLC (“TaxSlayer”, “we”, and “us”) solely for visitors, users, and others who reside in the State of California (“you”). The information contained in this Privacy Notice supplements the information provided in our Privacy Policy and is posted to comply with the California Consumer Privacy Act (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”), and other California privacy laws. In the event of a conflict between this Privacy Notice and our Privacy Policy, this Privacy Notice shall govern.

SCOPE OF THIS PRIVACY NOTICE 

This Privacy Notice applies to information collected via our website (www.taxslayer.com) and the services provided thereon (collectively “Platform”). TaxSlayer is a financial institution that collects personal information governed by the Gramm-Leach-Bliley Act (“GLBA”) and the California Financial Information Privacy Act (“CFIPA”), as those laws are applicable. The CCPA gives California residents certain rights related to the personal information that businesses collect about them. These rights do not apply, however, to certain information, such as information subject to the GLBA or CFIPA. For example, this Privacy Notice does not apply to any information that we collect about individuals who seek, apply for, or obtain our financial products and services for personal, family, or household purposes.  Most of the personal information that TaxSlayer collects about consumers relates to financial products and services that we provide.

This Privacy Notice does not apply where TaxSlayer processes your information in our role as a service provider on behalf of a customer or entity. When we act as a service provider, the privacy policy and related notices of the company for which we process data will govern.

WHAT INFORMATION WE COLLECT

When you interact with our Platform, we may collect information that identifies, relates to, describes, or is reasonably capable of being associated with or linked to you (“Personal Information”). The types of Personal Information that we collect are detailed in our Privacy Policy. In addition, the categories of Personal Information that we have collected from you within the last twelve (12) months, the sources of and purposes for which we have collected such information, and information about to whom we have disclosed or sold, or with whom we have shared such information are below. The examples of information provided below include both information collected in connection with financial products and services and other information.

Category Description/Examples Collected/Source of Information Business Purpose for Use or Disclosure to "Service Providers" (defined below) Sold or Shared to "Third Parties" (defined below)
Identifiers Names, addresses, unique personal identifiers, IP addresses, SSNs, driver’s license numbers, and passport numbers

Yes, from you if you entered the information to create an account with us or to prepare a tax return; from your device via cookies or other tracking technologies  (e.g., IP address)

We use this information in accordance with Section 7216 of the IRS Code (“Section 7216”) and other applicable laws, to prepare, assist in preparing, or obtain or provide services in connection with preparing your tax return; to provide you with the products and services you specifically request or consent to; or as required by law.

We may share IP addresses and other unique identifiers such as your email with third parties that provide marketing services. We may also share information with legal authorities as required by law, and entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business).

Personal Information covered by Section 1798.80 of the California Code (information that identifies you and isn’t already public knowledge)

Signature, physical characteristics or description, state identification card number, insurance policy number, education, bank account number, credit card number, debit card number, and other financial information, medical information, and health insurance information

Yes, from you if you entered the information in your account

We use this information in accordance with Section 7216 and other applicable laws, to prepare, assist in preparing, or obtain or provide services in connection with preparing your tax return; to provide you with the products and services you specifically request or consent to; or as required by law.

No, we do not share this information with third parties unless required by law to legal authorities. We may share this information with entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business).

Information about protected classifications California or federal anti-discrimination laws

Age, marital status, medical condition, gender, veteran or military status

Yes, from you, if you entered the information for your tax return

We use this information in accordance with Section 7216 and other applicable laws, to prepare, assist in preparing, or obtain or provide services in connection with preparing your tax return; to provide you with the products and services you specifically request or consent to; or as required by law.

No, we do not share this information with third parties unless required by law to legal authorities. We may share this information with entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business).

Commercial information

Products or services purchased, consumer history

Yes, from you, if you made a purchase with us

We only collect and use commercial information in relation to providing tax preparation-related services and products. We may share this information with our affiliates.

No, we do not share this information with third parties unless required by law to legal authorities. We may share this information with entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business).

Biometric information

Fingerprint, voiceprint, facial recognition, eye recognition

No

N/A

N/A

Information about your online activity such as search and browsing history and whether you viewed or clicked on a particular site, app, or ad

Browsing and search history, click history, view history, usage of particular features on our website

Yes, from your activity via your device

We use information about your online activity to personalize or customize your experience, develop new features or services, and to improve the overall quality of our product offerings. We may share this information with our affiliates and service providers.

We may share this information with third parties that provide marketing services, legal authorities as required by law, and entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business).

Geolocation data

City and state location of your device

Yes, from your device

We may use this data for targeted messaging and remarketing purposes, to show you ads for our products and services. We may share this information with our affiliates and service providers.

We may share this information with third parties that provide marketing services, legal authorities as required by law, and entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business).

Sensory data

Audio, electronic, visual, thermal, olfactory, or similar information

Yes, audio data may be collected from you only if you call our customer service phone number. You are notified at the beginning of the call whether the call is recorded.

We use this information in accordance with Section 7216 and other applicable laws, to prepare, assist in preparing, or obtain or provide services in connection with preparing your tax return; to provide you with the products and services you specifically request or consent to; or as required by law.

No, we do not share this information with third parties unless required by law to legal authorities. We may share this information with entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business).

Professional or employment-related information

Job application, resume, and related materials

Yes, from you if you entered the information on your tax return or if you submitted the information as part of a job application with us.

We use this information in accordance with Section 7216 and other applicable laws, to prepare, assist in preparing, or obtain or provide services in connection with preparing your tax return; to provide you with the products and services you specifically request or consent to; or as required by law. If you submitted this information for a job application, we use this information to determine your job eligibility.

No, we do not share this information with third parties unless required by law to legal authorities. We may share this information with entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business).

Educational information

Information that is not publicly available but directly or indirectly relates to or identifies a student

Yes, from you if you entered the information on your tax return or if you submitted the information as part of a job application with us.

We use this information in accordance with Section 7216 and other applicable laws, to prepare, assist in preparing, or obtain or provide services in connection with preparing your tax return; to provide you with the products and services you specifically request or consent to; or as required by law. If you submitted this information for a job application, we use this information to determine your job eligibility.

No, we do not share this information with third parties unless required by law to legal authorities. We may share this information with entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business).

Inferences drawn from other Personal Information

Inferences drawn from the information we collect that can be used to create a profile reflecting your preferences, characteristics, behavior, attitudes, etc.  

Yes, from your device

N/A

We may share this information with third parties that provide marketing services, legal authorities as required by law, and entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business).

RETENTION PERIOD

We determine the retention period for each of the categories of Personal Information listed above based on (1) the length of time we need to retain the information to achieve the business or commercial purpose for which it was obtained, (2) any legal or regulatory requirements applicable to such information, (3) internal operational needs, and (4) any need for the information based on any actual or anticipated investigation or litigation.

YOUR RIGHTS AND CHOICES

The CCPA provides you with certain rights regarding your Personal Information, as described below.

Right to Know

You have a right to know what Personal Information we have collected, used, shared, or sold about you in the last twelve months, and why. This information has been provided in the table above as well as in our Privacy Policy. If you need further information, please contact us in writing at TaxSlayer LLC, 945 Broad Street, Augusta, Georgia 30901 or by email at support@taxslayer.com.

Right to Access and Portability

You have a right to request access to the Personal Information we have on file for you. You also have the right to request a copy of that information, and we will provide you this information unless legal exceptions apply. If you want to access your information or receive a copy, send a description of the information you want to access to TaxSlayer LLC, 945 Broad Street, Augusta, Georgia 30901 or by email at support@taxslayer.com.

A verifiable request may be submitted by a California resident or a person registered with the California Secretary of State that is authorized to act on your behalf. Your request must provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information (or an authorized representative), and sufficient detail that allows us to properly understand, evaluate, and respond to your request.

We will confirm receipt of your request within ten (10) days of receipt. TaxSlayer will respond to the request within forty-five (45) days of receipt. The period of response may be extended another (45) days if more time is required. In that event, we will inform you of the reason and extension period in writing.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or unfounded.

Right to Delete Information

You have the right to ask us to delete your Personal Information, subject to exceptions. To request deletion of your Personal Information, please send us a verifiable request to TaxSlayer LLC, 945 Broad Street, Augusta, Georgia 30901 or by email at support@taxslayer.com.

Right to Correct Information

You have the right to request that we correct inaccurate Personal Information that we maintain about you, taking into account the nature of such information and the purposes for which we process such information. To request correction of your Personal Information, please send us a verifiable request with an explanation how such information is inaccurate to TaxSlayer LLC, 945 Broad Street, Augusta, Georgia 30901 or by email at support@taxslayer.com.

Right to Opt Out (“Do Not Sell My Information”)

You have the right to opt out of the “sale” or “sharing” of your Personal Information to “third parties.”

Entities to whom we disclose information for business purposes are “Service Providers”, which are companies that we engage to conduct activities on our behalf. Service Providers may help us to provide you products and services, complete transactions, support our everyday operations, or assist in business management and development. We restrict Service Providers from using personal information for any purpose that is not related to our engagement.

Entities to whom we “sell” or with whom we “share” information are “Third Parties” for purposes of this policy. Under the CCPA, a business “sells” personal information when it discloses personal information to a company for monetary or other benefit. A company may be considered a Third Party either because we disclose personal information to the company for something other than an enumerated business purpose under California law, or because its contract does not restrict it from using personal information for purposes unrelated to the service it provides to us. A business “shares” personal information when it discloses personal information to a company for purposes of cross-context behavioral advertising.

Under the CCPA, we may “sell” personal information only when we permit third-party tracking technologies to collect information about you via our website. We do not sell information that directly identifies you or that you submit to us when you use our tax preparation services. 

To protect your Personal Information, we provide you ways to opt out of the transfer of your data to our third-party partners. If you wish to opt out of these third-party partners, visit our Opt Out of Cookies and Similar Technologies page. You may also email us at support@taxslayer.com for assistance.

Right to Non-Discrimination

The CCPA prohibits a business from discriminating against California consumers for exercising the rights outlined above. We will not discriminate against you for submitting such requests by:

• Denying goods or services to you;

• Charging different prices or rates for goods or services, including through the use of discounts, benefits, or other penalties;

• Providing a different level or quality of goods or services; or

• Suggesting a different price or quality of goods or services will apply if rights are exercised.

In addition, we do not offer any financial incentives or differences in price or service, in an attempt to influence your decision whether or not to exercise any of your rights under the CCPA.

CHANGES TO THIS PRIVACY NOTICE

We may change this Privacy Notice from time to time. When we do, we will post the revised version on our website. The Privacy Notice was last updated and became effective on the date posted at the top of this page.

TaxSlayer Terms of Service

Please read the Terms of Service below. They cover the terms and conditions that apply to your use of this website (the "Website," or "Site"). TaxSlayer, LLC. ("TaxSlayer") may change the Terms of Service from time to time. By continuing to use the Site following such modifications, you agree to be bound by such modifications to the Terms of Service.

General Terms and Conditions. In consideration of use of the Site, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the registration page and (b) to maintain and update this information to keep it true, accurate, current and complete. If any information provided by you is untrue, inaccurate, not current or incomplete, TaxSlayer has the right to terminate your account and refuse any and all current or future use of the Site. You agree not to resell or transfer the Site or use of or access to the Site.

You acknowledge and agree that you must: (a) provide for your own access to the World Wide Web and pay any service fees associated with such access, and (b) provide all equipment necessary for you to make such connection to the World Wide Web, including a computer and modem or other access device.

By using the TaxSlayer.com web site, including any applets, software, and content contained therein, you agree that use of the Site is entirely at your own risk. THE SITE IS PROVIDED "AS IS," WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY FOR INFORMATION, DATA, SERVICES, UNINTERRUPTED ACCESS, OR PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH THE SITE. SPECIFICALLY, TAXSLAYER DISCLAIMS ANY AND ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO: (1) ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY, USEFULNESS, OR CONTENT OF INFORMATION, PRODUCTS OR SERVICES AND (2) ANY WARRANTIES OF TITLE, WARRANTY OF NON-INFRINGEMENT, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTUOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION.

NEITHER TAXSLAYER NOR ANY OF ITS EMPLOYEES, AGENTS, SUCCESSORS, ASSIGNS, AFFILIATES, WEBSITE CO-BRANDING PROVIDERS OR CONTENT OR SERVICE PROVIDERS SHALL BE LIABLE TO YOU OR OTHER THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF USE OF SERVICE OR INABILITY TO GAIN ACCESS TO OR USE THE SERVICE OR OUT OF ANY BREACH OF ANY WARRANTY. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, THE RESPECTIVE LIABILITY OF TAXSLAYER, ITS EMPLOYEES, AGENTS, SUCCESSORS, ASSIGNS, AFFILIATES, WEBSITE CO-BRANDING PROVIDERS AND CONTENT OR SERVICE PROVIDERS RESPECTIVE LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY SUCH STATE LAW.

TaxSlayer is the owner and/or authorized user of any trademark, registered trademark and/or service mark appearing at this Web Site, and is the copyright owner or licensee of the content and/or information on this Website including but not limited to any screens appearing at the Site. You may not download and/or save a copy of any of the screens except as otherwise provided in these Terms of Service, for any purpose. However, you may print a copy of the information on this Site for your personal use or records. If you make other use of this Site, except as otherwise provided above, you may violate copyright and other laws of the United States, other countries, as well as applicable state laws and may be subject to penalties. TaxSlayer does not grant any license or other authorization to any user of its trademarks, registered trademarks, service marks, or other copyrightable material or other intellectual property, by placing them on this Website.

TaxSlayer reserves the right to change any information on this Website including but not limited to revising and/or deleting features or other information without prior notice. Clicking on certain links within this Website might take you to other web sites for which TaxSlayer assumes no responsibility of any kind for the content, availability or otherwise. (See "Links from and to this Website" below.) The content presented at this Site may vary depending upon your browser limitations.

User Conduct On the Site.

While using the Site, you may not:

  • restrict or inhibit any other user from using and enjoying the Site; or
  • post or transmit any unlawful, fraudulent, libelous, defamatory, obscene, pornographic, profane, threatening, abusive, hateful, offensive, or otherwise objectionable information of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, state, national or foreign law, including without limitation the U.S. export control laws and regulations; or
  • post or transmit any advertisements, solicitations, chain letters, pyramid schemes, investment opportunities or schemes or other unsolicited commercial communication (except as otherwise expressly permitted by TaxSlayer) or engage in spamming or flooding; or
  • post or transmit any information or software which contains a virus, trojan horse, worm or other harmful component; or
  • post, publish, transmit, reproduce, distribute or in any way exploit any information, software or other material obtained through the Site for commercial purposes (other than as expressly permitted by the provider of such information, software or other material); or
  • upload, post, publish, transmit, reproduce, or distribute in any way, information, software or other material obtained through the Site which is protected by copyright, or other proprietary right, or derivative works with respect thereto, without obtaining permission of the copyright owner or rightholder; or
  • upload, post, publish, reproduce, transmit or distribute in any way any component of the Site itself or derivative works with respect thereto, as the Site is copyrighted as a collective work under U.S. copyright laws.

TaxSlayer has no obligation to monitor the Site. However, you acknowledge and agree that TaxSlayer has the right to monitor the Site electronically from time to time and to disclose any information as necessary or appropriate to satisfy any law, regulation or other governmental request, to operate the Site properly, or to protect itself or its customers. TaxSlayer will not intentionally monitor or disclose any private electronic-mail message unless required by law. TaxSlayer reserves the right to refuse to post or to remove any information or materials, in whole or in part, that, in its sole discretion, are unacceptable, undesirable, inappropriate or in violation of these Terms of Service.

Unless otherwise indicated for a particular communication, any communications or material of any kind that you e-mail, post or otherwise transmit through this Website, including data, questions, comments or suggestions ("your Communications") will be treated as non-confidential and nonproprietary. In addition, TaxSlayer is free to use any ideas, concepts, know-how or techniques contained in your Communications for any purpose including, but not limited to, developing and marketing products using such information without compensation to you.

Failure to Comply With Terms and Conditions and Termination. You acknowledge and agree that TaxSlayer may terminate your password or account or deny you access to all or part of the Site without prior notice if you engage in any conduct or activities that TaxSlayer in its sole discretion believes violate any of the terms and conditions, violate the rights of TaxSlayer, or is otherwise inappropriate for continued access.

You acknowledge and agree that TaxSlayer may in its sole discretion deny you access through TaxSlayer to any materials stored on the Internet, or to access third party services, merchandise or information on the Internet through TaxSlayer, and TaxSlayer shall have no responsibility to notify any third-party providers of services, merchandise or information nor any responsibility for any consequences resulting from lack of notification.

You agree to defend, indemnify and hold TaxSlayer and its affiliates harmless from any and all claims, liabilities, costs and expenses, including reasonable attorneys' fees, arising in any way from your use of the Site or the placement or transmission of any message, information, software or other materials through the Site by you or users of your account or related to any violation of these Terms of Service by you or users of your account.

Links from and to this Website. You acknowledge and agree that TaxSlayer and any of its website co-branding providers have no responsibility for the accuracy or availability of information provided by linked sites. Links to external web sites do not constitute an endorsement by TaxSlayer or its website co-branding providers of the sponsors of such sites or the content, products, advertising or other materials presented on such sites.

Information in the many web pages that are linked to TaxSlayer's Website comes from a variety of sources. Some of this information comes from official TaxSlayer licensees, but much of it comes from unofficial or unaffiliated organizations and individuals, both internal and external to TaxSlayer. TaxSlayer does not author, edit, or monitor these unofficial pages or links. You acknowledge and agree that TaxSlayer and its Website Co-branding Providers shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on such external sites or resources.

Other Information. TaxSlayer is taking reasonable and appropriate measures, including encryption, to ensure that your personal information is disclosed only to those specified by you. However, the Internet is an open system and we cannot and do not guarantee that the personal information you have entered will not be intercepted by others and decrypted.

If you wish to make purchases through the Site, you may be asked by the merchant or information or service provider from whom you are making the purchase to supply certain information, including credit card or other payment mechanism information. You agree not to hold TaxSlayer liable for any loss or damage of any sort incurred as a result of any such dealings with any merchant or information or service provider through the Site. You agree that all information you provide any merchant or information or service provider through the Site for purposes of making purchases will be accurate, complete and current. The merchants and information and service providers offering merchandise, information and services through the Site set their own prices and may change prices or institute new prices at any time. You agree to pay all charges incurred by users of your account and credit card or other payment mechanism at the prices in effect when such charges are incurred. You also will be responsible for paying any applicable taxes relating to purchases through the Site.

IRS Circular 230 Notice. Nothing in our communications with you (including, but not limited to, any emails, web site content, attachments, enclosures or other accompanying materials) relating to any federal tax transaction or matter are considered to be "covered opinions" as described in Circular 230.

Miscellaneous. The Terms of Service and the relationship between you and TaxSlayer shall be governed by the laws of the State of Georgia without regard to its conflict of law provisions. You and TaxSlayer agree to submit to the personal and exclusive jurisdiction of the courts located within the state of Georgia.

The failure of TaxSlayer to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. If any provision of the Terms of Service is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms of Service remain in full force and effect.

Pricing. By using this site you acknowledge and agree that TaxSlayer provides listing prices only as a guide. Pricing is determined at the time or print/e-file and is subject to change at any time without prior notice.

* Classic and Premium packages include all available online IRS forms. Pricing based upon customer service selections. "Everything" refers to all applicable IRS forms and schedules and the preparation of a federal tax return.

All prices here, and on all outward facing TaxSlayer.com sites, are subject to change at any time without notice. Price is determined at the time of print and/or e-file. Published prices are meant only as a guide and are not a guarantee.